FAQs

Frequently Asked Questions

1. What is the Warranty period for Transformers?
All our products have a 3-year Warranty period and are CE and Rohs Compliant.
2. Does the product meet British standards?
Yes, all our products meet British standards and are CE and Rohs Compliant.
3. How do I get next day delivery?
Usually we ship out our products as follows:
• Free postage: Royal Mail 48hrs (3-5 working days, sometimes more)
• 1st Class: Royal Mail (1-2 days, not guaranteed) - £4.69
• Next day Guaranteed by 1pm - £9.90
4. What about your return policy?
We have a 30-day return policy. If the purchased product is not suitable for its intended purpose, it can be returned for exchange or a full refund provided it’s in original packaging and resellable condition.

Return Address:
Electricalsone LTD
Unit A23, Old Church Rd,
Little Heath, Coventry, CV6 7NB,
United Kingdom.
5. Can I purchase Vintage Cables in continuous length?
Yes, we can provide Vintage Cables in continuous length.
6. What types of vintage cables are available?
2/3 Core Twisted and Round
7. Do you sell transformers for outdoor use?
Yes, we have IP67 Waterproof Transformers.
8. How do I make a purchase?
• Choose the product section.
• Click the product for details.
• Add to basket and continue shopping or checkout.
• Enter delivery & billing details.
• Choose payment method: Visa, Switch, Maestro, Mastercard, PayPal.
• Confirm order.
• Receive order confirmation email.
9. What currency do you accept?
We accept British Sterling Pounds (£).
10. The item I want is out of stock, will you get more?
In most cases, we can inform you if more stock will arrive and the approximate date. Please contact us directly.